I just received neutral feedback from a buyer who purchased 2 items in May. It really dumped my DSR rating in the trash. The buyer never contacted me about any problems. I did sent an email, but haven't gotten a response back. The items were shipped the next day, and the buyer received them within 3 days after purchase, but they still gave me poor ratings for shipping etc.... We always cut our fabric larger to ensure satisfaction. What can I do about someone who leaves neutral feedback that is not true? Any help is appreciated. Thanks.
Orignal From: Neutral feedback received
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