Sunday, August 16, 2009

DSR ratings do not make sense.

My current ratings are 4.96/4.96/4.92/4.84 for 12 months and for last 30 days are 4.95/4.95/4.95/4.83. These are taken from my seller dashboard. All my seller dashboard ratings dropped in the last 3 days. Now there is a discrepancy in that the 12 month and 30 day ratings dropped in the last 3 days but when I do a report for the 1/6/09 - 4/7 09 it shows that my ratings received for that period are 5.0/5.0/5.0/4.88 and the last one postage charges has gone up in the last 3 days from 4.86. Why therefore have my ratings dropped. This does not make any sense. Average ratings for 01/06/09 to 03/07/09 Ratings (18 received) Average for date range Item as described 5.00 Communication 5.00 Postage time 5.00 Postage and handling charges 4.88 My Feedback Profile page also shows my Postage and handling charges STAR dropped yet the report I created shows my rating increased from 4.86 to 4.88. Average ratings for 01/06/09 to 30/06/09 Ratings (15 received) Average for date range Item as described 5.00 Communication 5.00 Postage time 5.00 Postage and handling charges 4.86 I have only been selling for about 6 months so it can't be that DSR's are dropping off after 12 months, thus affecting my average. These ratings just do not make sense. OR AM I MISSING SOMETHING?



Orignal From: DSR ratings do not make sense.

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