fellow ebayer's, just encountered a problem i want to share. I sold a 45 RPM record on june 28, 2009. buyer paid thru paypal and i shipped item on june 29,2009 thru online USPS 1st class with DELIVEREY CONFIRMATION. a couple of weeks later, buyer sent me a message claiming she had not received item. i contacted her back giving her the DC# and telling her to check with her post office. I never heard back from her that she did this. today(7-21-09) she's left me Negative Feedback. I contacted Ebay by PHONE. Ebay says it cannot remove this unfair negative feedback. WHAT RIGHTS DO WE SELLERS HAVE WITH EBAY!!!!!!! this woman could be trying to defraud ME!!!!! USPS confirms delivery on 7-1-09 at 4:33 pm(DC #9101 7850 9140 1084 1798 01) check for yourself!!!!!! On every invoice i send buyers, I offer insurance, she DECLINED to purchase insurance. I offer insurance at face value and make no money on insurance. My question to my fellow sellers is: has anybody else had this problem with a buyer or EBAY. I think EBAY could do FAR MORE for us sellers than they do.(afterall, if there are no sellers, thers no EBAY) As a seller, what can i do when buyer's claim they have not received the item, even though USPS CONFIRMS A DELVERY. I AM VERY DISAPPIONTED WITH EBAY.......WE NEED NEW FEEDBACK POLICES THAT PROTECT SELLERS MORE!!!!!! I'm no rookie at this, I have been an ebay member since january 2001 and have over 2680 feedbacks. So there it is, frustrated as i am. Any fellow ebayers care to comment??????????????
Orignal From: ebay's feedback polices
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment